Privacy Policy

Last Updated: February 2026

Introduction

PureBalanceHub ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website. We comply with applicable privacy regulations including Indonesian Law Number 27 of 2022 on Personal Data Protection (UU PDP) and Law Number 11 of 2008 on Information and Electronic Transactions (UU ITE).

Information We Collect

Information from Contact Form

If you submit our contact form, we collect:

• Your email address
• The message content you provide

We do NOT collect: Your name, phone number, physical address, or other personal details not necessary for responding to informational inquiries.

Automatic Information

When you visit our site, we automatically receive:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referrer URL

How We Use Your Information

We use collected information only for:

• Responding to your informational inquiries submitted through our contact form
• Maintaining and improving website functionality and performance
• Ensuring website security and preventing abuse

We do NOT: Use your information for marketing, sell your information to third parties, or share your data for commercial purposes.

Cookie Policy

We use only strictly necessary functional cookies required for basic site operation:

• Cookie Consent Cookie: Stores your cookie consent preferences (accept/reject)
• Session Cookies: Enable basic site functionality and security

We do NOT use: Tracking cookies, analytics cookies, advertising cookies, or any third-party cookies.

You can manage cookies through your browser settings. See Cookie Policy for detailed instructions.

Data Storage and Security

Your data is stored securely on our servers in Indonesia. We implement appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, or disclosure. We retain contact form data only as long as necessary to respond to your inquiry, typically not exceeding 90 days unless legally required to retain longer.

Third-Party Services

Our website uses the following third-party services:

• Google Fonts: For typography (no personal data collected)
• Bootstrap CDN: For UI framework (no personal data collected)
• jQuery CDN: For JavaScript functionality (no personal data collected)

These services may collect general usage information but do not have access to personal information you provide through our contact form.

Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of cookies through browser settings
• Request information about how your data is processed

To exercise these rights, contact us at [email protected]

Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the site following such modifications constitutes your acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

PureBalanceHub
Email: [email protected]
Phone: +62 361 769888
Address: Jl. Raya Uluwatu No. 45, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80364, Indonesia